Effective Date: May 1, 2026
Last Updated: May 26, 2026

At Avant Garde Stairs & Railings (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website, avant-garderailings.com

This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your information.

1. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily

When you fill out a contact form, request a quote, call us, email us, or otherwise communicate with us, we may collect:

• Your name
• Email address
• Phone number
• Address or project location
• Details about your project or service request
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General location data based on IP address

This information helps us improve our website and services.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quote requests
• Provide customer support
• Communicate with you about your project
• Improve our website, services, and user experience
• Monitor website performance and traffic
• Protect against spam, fraud, or misuse
• Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share your information only when necessary with:

• Website hosting providers
• Form processing tools
• Email or communication service providers
• Analytics providers
• Legal authorities when required by law

We only share information as needed to operate our business, provide services, or comply with legal requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies may help us:

• Understand how visitors use our website
• Improve website functionality
• Remember preferences
• Measure marketing or advertising effectiveness

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

5. Analytics and Third-Party Tools

We may use third-party tools such as Google Analytics, Meta/Facebook Pixel, or similar services to understand how visitors interact with our website.

These tools may collect data such as:

• Pages visited
• Time on site
• Device/browser information
• Referrer source
• Basic interaction data

These providers may use cookies or similar technologies according to their own privacy policies.

 

6. Contact Forms and Quote Requests

If you submit a quote request or contact form through our website, we use the information you provide solely to:

• Review your request
• Contact you about your project
• Provide estimates, scheduling, or related services

Please do not submit sensitive personal information through our forms unless specifically requested.

7. Data Retention

We keep personal information only as long as reasonably necessary to:

• Respond to your inquiry
• Provide services
• Maintain business records
• Meet legal, accounting, or operational requirements

When information is no longer needed, we take reasonable steps to delete or securely store it.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no website or internet transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain uses of your data
• Withdraw consent where applicable

To make a privacy-related request, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated policy.